Appreciative Inquiry and the Value of Conflict

ABSTRACT

In this article the authors discuss what different researchers have written about the effects of AI on situations which involve tension, what the downfall of AI is and what their own experience was through a case study. They also discuss how they provoked tension in a WAIC 2019 workshop, how they dealt with this, the participants’ responses and what their conclusions were.

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Author: Hanneke Laarakker

Hanneke Laarakker is a psychologist with a post-master’s degree in OD. After twenty years of working as a trainer/consultant, she discovered AI and started to work as a consultant in appreciative OD. She is working on various AI projects in the Netherlands. She also provides AI and OD courses with Barbara at the Instituut voor Interventiekunde.

Contact hanneke@instituutvoorinterventiekunde.nl

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Author: Barbara van Kesteren

Barbara van Kesteren is a social psychologist with a post-master’s degree in OD. While studying, she discovered AI and started to work as a consultant in appreciative OD. Recently, she has worked on various AI projects in the Netherlands. Barbara is co-owner of Instituut voor Interventiekunde where she teaches in OD and AI, and works for clients.

Contact barbara@instituutvoorinterventiekunde.nl

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