Getting Started: Secrets to Initiating and Contracting for Successful Large Inquiries

CONTENTS

1 Introduction

4 About our Contributors

6 Secrets to initiating and con- tracting for Successful Large Inquiries (1)

9 Secrets to initiating and contracting… (2)

13 Demystifying the AI Planning Process: Letting the Client Lead

17 Coming Alongside: Learning from Ambiguity and Creative Tension in the Early Phases of Consultancy-Client Engagement

22 Secrets To Initiating And Contracting… (3)

27 Emergent Change Strategy at the BBC: Living AI During Client Contracting

34 Using Whatever Emerged: Infusing AI through the Contracting Process

38 Progressive Definition within Complex Systems: Lessons from the YWCA

43 Creative Definition as an Antidote for Skepticism: Building up Guyana’s Positive Change