Appreciative Inquiry: A Method for Daily Leadership in an Urban Ministry


Appreciative Inquiry is not only a method of intervention for organizational change but is also a useful and inspiring philosophy for effective leadership and staff management. This article describes how AI and an appreciative approach are used by the director of services at a non-profit homeless service agency as a foundational way of operating in a challenging environment.


Author: Barbara Thomas

Barbara L. Thomas  is Director of Services at Urban Ministry Center, serving over 400 homeless people daily in Charlotte, NC, USA. An ordained minister, therapist, coach and AI practitioner, she focuses on serving the underserved as pastor, counselor and community advocate.

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