Defining the Meme for Recovery

Summoning the Appreciative Voice

August 2018
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Traditional efforts to increase the effectiveness of rehabilitation care in post-acute hospitals have faltered as they have focused on the bottom line. The need for services for patients recovering from illness or injury after hospitalization is increasing. Appreciative Inquiry offers an alternative framework to policies and metrics. In a project sponsored by the Centers for Medicare and Medicaid, AI was employed to bring to light the ways in which staff achieve exceptional patient outcomes and safety at high- performing rehabilitation hospitals to broadcast and motivate similar achievements across peer institutions.


Author: Loretta Donovan

Loretta L. Donovan has been an Appreciative Inquiry scholar/practitioner for two decades. She has written about the relevance of Transformative Learning to AI. Among her numerous areas of study and attention are women’s studies, narrative medicine, and the positive engagement of patients, clinicians and leaders in healthcare. Contact:

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