Strengths-based Kaizen Blitz in a Public Organisation

ABSTRACT

This article tells the story of how a plan to facilitate a classic kaizen blitz grew to become a strengths-based event, the effects of which are still visible after two years. This article examines how a kaizen blitz works in a public and administrative organisation and how the strengths-based approach added value to the event, both short- and long-term. The case study examines the results of Appreciative Inquiry interviews we conducted recently with the manager and members of the team involved in a kaizen blitz.

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Author: Theo van den Eijnden

Theo van den Eijnden is an independent professional in positive change and organisational development with a vast experience in quality and change management. He is qualified as a Green Belt Lean Six Sigma and Appreciative Inquiry practitioner, who strongly believes in the positive power of individuals, teams, organisations and communities.E: theo@inspiring-change.nl

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Author: Martijn Molenaar

Martijn Molenaar is one of the leading Lean Six Sigma experts in the Netherlands. He works as Master Black Belt for a Dutch governmental organisation and is also a self-employed trainer and consultant. His approach is always strengths-based and long-term targeted.E:  martijn@molenaar-lean.nl

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