The Paradox of Consensus and Conflict in Organisational Life


This article is an invitation to reconsider the dominant image of Appreciative Inquiry – that is an approach that unilaterally advocates harmonious relationships and positive interactions – which creates an incomplete image that conceals the real processes going on when we are negotiating our realities. The consequences of not noticing what we are engaged in is a diminished understanding of the nature of the game we are invested in, leaving us open to manipulation.


Author: Ralph Stacey

Ralph Stacey is Professor of Management at the Business School of the University of Hertfordshire in the UK and a member of the Institute of Group Analysis. He is the author of books and articles which include Complexity and Organisational Reality (Routledge, 2009) and The Tools and Techniques of Leadership and Management (Routledge, 2012). Contact:

All articles of this author


There are no reviews yet.

Leave a comment

Leave a Reply

Your email address will not be published. Required fields are marked *