Developing a Participative Company Strategy at Netherlands Railways

ABSTRACT

Netherlands Railways, the main railway organization in the Netherlands, employs 34,000 people. The organisation is facing disruptive changes in the field of mobility. As consultants and Appreciative Inquiry practitioners with Kessels & Smit, The Learning Company, the authors were asked to support a participative process to develop a new strategy to address the issue of mobility and access. In this article they share the approach, they used.

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Author: Pieterjan van Wijngaarden

Pieterjan van Wijngaarden is an entrepreneur at Kessels & Smit, The Learning Company. He focusses on building communities in organisations and participative strategy development. As a strategy consultant and designer of collaborative learning he has experience in both the commercial and non-profit sector, from Azerbaijan to Mexico, from India to Argentina, from Sweden to South Africa.

Contact: pjvanwijngaarden@kessels-smit.com

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Author: Remko van Oijen

Remko van Oijen studied environmental sciences. He worked as a program director and facilitator within several Dutch ministries and is now facilitator and consultant at Kessels & Smit, The Learning Company. He works with high level management teams, hosts management conferences, moderates learning groups in leadership programs and coaches  leaders.

Contact: rvanoijen@kessels-smit.com

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Author: Marijke Boessenkool

Marijke works as facilitator, action-researcher and organization journalist at Kessels & Smit. ‘As organizational journalists we not only help to make an image visible, we also take it further, into a joint analysis, a deeper conversation or the building of a new approach together. Individual stories form the building blocks for a collective that is greater than the sum of its parts.’

Contact: Mboessenkool@kessels-smit.com

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Author: Martine van Es

Martine van Es joined Kessels & Smit, The Learning Company, as a consultant and a coach in 2015. Before that she worked as an interim-, project- and general manager in the area between business and social impact. Within K&S she enjoys working on holistic organisational change processes, which leverage talents and passion of people, and bring people closer while working together towards a common purpose.

Contact: mvanes@kessels-smit.com

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