Bumper-Car Moments and Relationship Recovery

Leveraging Strengths in Building Inclusive Cultures


A ‘bumper-car moment’ is the jolt when we discover that the rules and norms we take for granted are not necessarily the same for others. In real life, the effects of the jolt can linger, affecting relationships. A triggering event, or bumper-car moment, provides an opening for learning and change.


Author: Ilene Wasserman

Ilene Wasserman, president of ICW Consulting Group and senior leadership fellow at Wharton College, has been on the cutting edge of practice and research in strengths-based methodologies and relational leadership, engaging diversity, promoting equity and fostering inclusive cultures. She co-authored Peer Coaching at Work

 Contact: iwasserman@icwconsulting.com

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